| Rank on this site | 7 of 9 (see the ranking) |
| Headquarters | Stafford, United Kingdom |
| Founded | 1995 |
| Size as stated | 10 to 49 on Clutch; 40+ engineers on its site |
| Website | iweb.co.uk |
| Adobe tier | Gold Commerce Partner, as stated on its homepage (iweb.co.uk) |
| Akeneo partner | Akeneo Gold Partner, as stated in its Donaldson Group case (iweb.co.uk) |
| Best for | Choose iWeb when the buyer is in the UK or Europe, wants a UK-based team, and runs an ERP the agency has a dedicated page for, which on its ERP hub covers most of the market. |
| Not for | Not for a buyer outside Europe who wants an agency in its time zone, and not for a buyer who reads the volume of ERP pages as a volume of delivered projects; one case carries the figures. |
| Pricing as stated | $150 to $199 an hour and a $50,000+ minimum project size on Clutch |
What the published record shows
iWeb's ERP hub, read on 22 September 2026, is a catalog. It names Microsoft Dynamics 365 Business Central, Finance and Operations, NAV, AX, and GP; SAP Business One, S/4HANA, ECC, and Business ByDesign; Epicor Prophet 21, Eclipse, BisTrack, and Kinetic; Oracle NetSuite, E-Business Suite, JD Edwards EnterpriseOne, and Financials Cloud; Infor M3, CloudSuite, and VISUAL; Sage 200 and Intacct; Kerridge, Intact iQ, Aptean Ross, Acumatica, Odoo, and a long tail of specialist systems, each with a page. It states 600+ commerce projects and 40+ engineers, and describes the integration method as iPaaS, point-to-point, or message-bus patterns, with traffic handled asynchronously through monitored queues with retries and dead-letter handling. That last sentence is the only explicit statement of a dead-letter path by any agency on this page.
The Donaldson Group portfolio entry is the case that carries figures. The client is a timber and building materials merchant; the systems are Epicor BisTrack for account data, pricing, inventory, and dropship availability, Akeneo for product attributes, and Adobe Commerce, alongside Adobe's analytics and campaign tools. The case reports weekly integration failures down from 40 to 2, checkout completion up from 57% to 61%, phone and email orders down from 75% to 45% of trade orders, products live within five days up from 20% to 88%, 150 trade accounts using spend controls, and annual product data cost down from £600,000 to £450,000. Each is one client's figure; the case does not separate what the integration did from what the PIM and the replatform did.
The Prophet 21 page lists the objects: pricing and discounts, stock and availability, account ordering, orders and invoices, fulfilment and returns, customers and contacts. It names Huws Gray, Yanmar, Jaguar Land Rover, Ooni, Housing Units, and Eurocell as clients without attaching P21 to any of them. The homepage states a Gold Commerce Partner status and 40+ engineers, and the Donaldson Group case lists iWeb as an Akeneo Gold Partner, both in the agency's own words.
The contact page settles a fact this site had wrong in August. It lists three offices: London, Bristol, and Stafford, with Stafford described as the founding office from 1995, and gives the registered company as iWeb Ltd, number 3980207. Clutch lists Stafford, England as headquarters, a 1995 founding, 10 to 49 employees, $150 to $199 an hour, a $50,000 minimum, and a 4.9 rating from 8 reviews. The August edition placed iWeb in Nottingham; the correction is in the changelog and the ledger.
Evidence used for this profile
- Donaldson Group case: Epicor BisTrack with Adobe Commerce and Akeneo; weekly integration failures 40 to 2; checkout completion 57% to 61%; phone and email share of trade orders 75% to 45%; products live within 5 days 20% to 88% iweb.co.uk
- ERP hub: names Epicor Prophet 21, BisTrack, Eclipse, and Kinetic, SAP Business One and S/4HANA, NetSuite, Sage 200, Dynamics 365 Business Central, Kerridge, Intact iQ, Infor M3, and others; integration handled asynchronously through monitored queues with retries and dead-letter handling iweb.co.uk
- Prophet 21 page: objects covered are pricing and discounts, stock and availability, account ordering, orders and invoices, fulfilment and returns, customers and contacts iweb.co.uk
- Contact page: Stafford office described as the founding office, 1995; London and Bristol offices; iWeb Ltd, company number 3980207 iweb.co.uk
- Clutch: Stafford, England; founded 1995; 10 to 49 employees; $150 to $199 an hour; $50,000+ minimum; 4.9 out of 5 from 8 reviews Clutch
Questions people ask about iWeb
- Where is iWeb headquartered?
- Stafford, in the United Kingdom, which its contact page describes as the founding office from 1995 and which its Clutch profile lists as headquarters; it also has London and Bristol offices. The August edition of this page said Nottingham, which was wrong and has been corrected.
- Does iWeb have a Prophet 21 page for Adobe Commerce?
- Yes. Its Epicor Prophet 21 integration page lists pricing and discounts, stock and availability, account ordering, orders and invoices, fulfilment and returns, and customers and contacts as the objects. It names clients on the page without tying P21 to one of them, so ask for the P21 reference.
- Which iWeb case study names an ERP and a result?
- Donaldson Group: Epicor BisTrack with Adobe Commerce and Akeneo, reporting weekly integration failures down from 40 to 2, checkout completion up from 57% to 61%, and phone and email orders down from 75% to 45% of trade orders. It is the one iWeb case with figures, and the figures cover the whole program, not the connector alone.
- How does iWeb say it handles failed ERP messages?
- Its ERP hub states that integration traffic is handled asynchronously through monitored queues with retries and dead-letter handling, under iPaaS, point-to-point, or message-bus patterns. That is the most explicit statement of a dead-letter path by any agency on this page; whether the queue is watched at month-end is a question for the call.
iWeb did not contribute to or review this profile. Corrections: editorial policy.